1. How do I book your services?
To book, please complete our inquiry form. Once we agree on the service details, a PayPal invoice will be sent to secure your date.

2. Is a deposit required?
Yes, a 40% non-refundable retainer is required to reserve your event date. It is applied to your total balance. Services under $250 must be paid in full.

3. When is my final payment due?
Final payment is due 48 hours before your event. Late payments may result in cancellation of service.

4. Do you charge sales tax?
Yes, a 4% Georgia State Tax and 3% Local Tax is added to all applicable services.

5. What is your cancellation/reschedule policy?
Cancellations made 7+ days in advance may be rescheduled. Cancellations made within 7 days of your event will result in loss of retainer. Reschedules due to weather/emergency must be requested at least 48 hours in advance.

6. Is there a rental deposit?
Yes, a $100 refundable rental deposit is required for setups involving rental items (tables, chairs, arches, etc.). It is refunded within 24–48 hours after item inspection.

7. What payment methods do you accept?
All invoices are sent via PayPal. Payments can be made using a debit or credit card.

8. Do you deliver and set up?
Yes! All packages include delivery, setup, and breakdown unless stated otherwise. Travel fees may apply.

9. What areas do you serve?
We’re based in Georgia and serve the metro Atlanta area. For locations beyond, please contact us for availability and travel fees.

10. How far in advance should I book?
We recommend booking 2–4 weeks in advance, especially during peak seasons (spring/summer, graduation, holidays). Last-minute bookings may be accommodated based on availability.